Jumeirah Group, the Dubai-based luxury hotel company and a member of Dubai Holding, is delighted to announce Jumeirah Beach Hotel and Jumeirah Zabeel Saray have been recognised in the Business Excellence Awards ceremony held at the Madinat Jumeirah on 2 June 2014.
Jumeirah Beach Hotel received the Dubai Quality Award 2013 - Tourism Sector and Jumeirah Zabeel Saray was awarded the Dubai Quality Appreciation Award 2013 - Tourism Sector.
This is the third time Jumeirah Beach Hotel has won the award, after previously winning in 2000 and 2007 and the first time for Jumeirah Zabeel Saray since its opening in 2011. The properties successfully showcased their commitment to quality in all areas of their businesses and winning the awards recognises the hotels’ sustainable achievements.
This year marked the 20th anniversary of the awards which were created as a means of improving the standards of businesses operating in Dubai, consequently boosting external and internal trade. The Dubai Quality Awards were established by Dubai's Department of Economic Development. The award has been the single most valuable framework for companies to measure their business performance and to achieve higher growth through leadership, innovation and continuous improvement.
Jumeirah Beach Hotel prides itself on being the ‘world’s leading family resort offering luxury service and memorable experiences through our colleagues.’ Mahmoud Sakr, the General Manager of Jumeirah Beach Hotel, said: “This is the third Dubai Quality Award we have won and it truly is a team effort. We are very proud to receive this prestigious award as it highlights our ongoing commitment to excellence.”
Inspired by the imperial palaces of the Ottoman era, the five-star Jumeirah Zabeel Saray on Palm Jumeirah provides luxurious accommodation, facilities and experiences for guests which all contributed to the resort’s successful accreditation. The hotel is home to the Middle East’s largest spa, Talise Ottoman Spa, 38 private luxurious Royal Residences, and a unique selection of award-winning restaurants and nightlife venues, each offering a distinct culinary concept.
Stephan Schupbach, General Manager for Jumeirah Zabeel Saray said: “We are honoured to receive the prestigious appreciation award DQAA which is testimony to our continuous journey to excellence and being part of the Jumeirah Group we have always used the European Foundation for Quality Management excellence framework within our business.’’